Overview

• UK wide service contract for hardware and maintenance of 300+ T&A terminals

Requirements

The lient required a reactive, seamless, service and maintenance agreement whereby they could report faults 24/7 365 days per year.

Solution

OLS provide an online reporting helpdesk. This is available 24/7 365 days per year and is available at the click of a button through our dedicated customer portal via the OLS website.

The portal system gives real time updates of fault resolution and the customer has the advantage of a single point of contact for nationwide coverage.